Technical Sales & Product Specialist
Woburn, Massachusetts•Full-time
About the Job
Technical Sales & Product Specialist
3LED Group – Central Sales & Marketing Team
Woburn, MA
Woburn, MA
3LED Group is seeking a Technical Sales & Product Specialist to join our central sales and marketing organization supporting multiple brands across our lighting and photonics platform, including Fusion Optix, LEDdynamics, Prolume Lighting, LEDSupply, and Xico Lighting.
This role is ideal for someone who is technically curious, highly organized, hardworking, and interested in developing a career at the intersection of technology, products, and technical sales. We are looking for an individual who enjoys working in a collaborative team environment, communicates well with others, and brings both creativity and strong follow-through to their work.
The position will initially focus on supporting internal sales activities across multiple product lines and brands. Over time, the role is expected to expand into customer-facing applications support, technical quoting assistance, and broader technical sales responsibilities.
This is an opportunity to work across a wide range of LED, optics, electronics, and lighting technologies within a fast-moving and highly collaborative manufacturing and technology environment.
Responsibilities:
- Organize and maintain technical product information across multiple 3LED Group brands and product lines.
- Create and maintain datasheets, installation guides, specification documents, application notes, and related technical materials.
- Coordinate product documentation updates, revisions, and technical change management activities.
- Support product launches with accurate and complete technical documentation packages.
- Help maintain consistency of product specifications, product codes, naming conventions, and technical information across systems and sales materials.
- Support sales teams with product information, technical documentation, and customer requests.
- Assist with product selection, technical inquiries, quoting support, and customer applications.
- Work closely with engineering, sales, marketing, and operations teams to improve product information workflows and organization.
- Support website product content and technical marketing materials as needed.
- Help improve internal product data organization, document workflows, and technical product systems.
Qualifications:
- 2+ years of experience in technical sales support, product support, applications support, documentation, or a related role.
- Strong organizational, communication, and interpersonal skills.
- Comfortable working with technical products and specifications.
- Interest in LED technology, optics, electronics, or lighting systems.
- Hardworking, detail-oriented, and capable of managing multiple priorities.
- Outgoing personality with strong collaboration and team-oriented mindset.
- Creative problem solver with strong follow-through and initiative.
- Ability to work effectively in a fast-paced environment.
- Experience with Excel, ERP/CRM systems, or product databases preferred.
- Familiarity with technical drawings or CAD environments is a plus.
- Lighting, electronics, industrial products, or related technical industry experience preferred but not required.
Compensation & Growth:
- Competitive base salary with strong total compensation potential.
- Opportunity for long-term growth into technical sales, applications engineering, product management, or related commercial leadership roles.
About 3LED Group:
3LED Group is a vertically integrated lighting and photonics platform with businesses spanning LED technology, optics, lighting systems, electronics, and manufacturing. Our brands serve a broad range of commercial, architectural, industrial, and OEM markets through innovative products and highly collaborative customer support.
About 3LED Inc.
We believe that Bright Minds Make Light Work™. Since 2003, our team of innovators, engineers, and creators has been revolutionizing the way the world experiences light. From our headquarters in Woburn, MA, we design, develop, and manufacture cutting-edge LED components and modules that power lighting solutions in homes, businesses, and critical industries like science, medicine, aerospace, and the military.Our mantra, Bright Minds™, reflects our commitment to fostering a culture of ingenuity, collaboration, and excellence. We are more than a workplace—we're a team of diverse, driven individuals united by a passion for innovation and an unrelenting focus on delivering exceptional results. We value growth and celebrate our people. By promoting from within and rewarding outstanding work, team contributions, and commitment, ensures that talent and dedication never go unnoticed.Our compensation and benefits are crafted to attract and retain the best. In addition to competitive base salaries, we offer quarterly bonuses, profit-sharing opportunities, and a robust benefits package, including: a group wide Fidelity 401(k) plan with a generous 6% company match. The Gradifi program, helping employees pay off student loans or save for their children’s education.Comprehensive healthcare, dental, life, and disability coverage—with 100% of premiums covered for individuals.We are proud to be recognized as a leader in innovation and growth. We’ve been named one of Red Herring's Top 100 Most Innovative Companies in the Americas and featured in Inc. Magazine's list of fastest-growing manufacturing companies in the U.S.. Our patented technologies are trusted by some of the world’s most iconic brands and can be found in over 40 countries worldwide. If you’re ready to bring your Bright Mind™ to a team that’s transforming the lighting industry, we want to hear from you!